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Glossage

Does your content call the same thing by the same name everywhere?

Answer fifteen questions about how terms are chosen, used and translated across your docs, product interface, help centre and languages. See your score and what to put in place first. Runs in your browser. No account, no card, no call.

Your content estate

Answer for how things are today. Runs in your browser. Nothing is sent.

The glossary

Is there one glossary of approved terms that every writer can find?

Does each approved term have a definition?

Does the glossary list the alternatives writers should not use?

Is there a named owner who approves new terms?

Across docs, product and support

Does each feature have the same name in the docs, the product interface and the help centre?

Are the product's interface strings checked against the glossary?

Where the docs and a support article describe the same thing, do they agree?

Do you find out when a term is in use that is not in the glossary?

Where people write

Do writers see glossary suggestions in the tool they write in?

If your docs are kept as code, are terms checked in pull requests?

Is the style guide used while writing, not only published?

Translation

Does each approved term have an approved translation in each language?

When a term changes, is translation memory updated to match?

Is each terminology decision made once, rather than again for each language?

Do translators get the glossary before they start?

Answer the questions to see your score. It updates as you go.

Method: yes scores a question in full, partly scores half and no scores nothing. Each question is weighted from one to three by how far an inconsistency there tends to spread, across pages and then across languages, and the score is the weighted share, as a percentage. Unanswered questions are left out.

Does your content call the same thing by the same name everywhere?

Answer fifteen questions about how terms are chosen, used and translated across your docs, product interface, help centre and languages. See your score and what to put in place first. Runs in your browser. No account, no card, no call.

Open the free tool

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